Conference Agenda

Click on each of the sessions below for more information.
For sessions where the presenter has provided the presentation materials, a link to the download is available under the session description.

Registration 7:30 AM - 12:00 PM South Promenade
Check in to get your name badge and complimentary conference bag. Our friendly UC Riverside staff will be on-hand to answer any questions you may have.

Continental Breakfast 7:30 AM - 9:00 AM The Terrace
Meet and greet other academic advisors and administrators while you enjoy a refreshing continental breakfast. Don't forget to grab a fresh cup of coffee while you're there!

Breakout Session One 9:15 AM - 10:15 AM

Advocating for Your Students' Choice of Major: A Panel Discussion on Techniques to Help Students Achieve Excellence When Their Families Have Other Plans for Them

Shelli Shepherd, Cathy Behrens, Kristin Olson - UC Los Angeles
North Ridge Room

As academic advisors, we often meet with students who are enthusiastic about their chosen majors, but are being pressured by their parents to pursue other degrees or no degree at all. We want to share our insight in how we have acted as student advocates, nourishing our students’ curiosity in their chosen majors while coaching them to be assertive about their choices with their parents.

Growing with Change: Make it Work for You
Emily Nudge - UC Riverside
West Coast Room

Change can be positive or negative with varied consequences.  This session will explore how reactions to change might affect success rates in the work place.   An interactive approach to this topic will be exercised by reviewing specific case studies, exploring your personal reactions to change and how creating your own change can increase success all around.  Let's support each other and offer assistance and encouragement as we handle change in our futures.

Utilizing Data to Gauge and Promote Advisor Professional Development
Bill Sovich - UC Riverside
South Bay Room

Academic advising administrators often collect data to scale students’ perceptions of the advising experience.  However, this data may be filed away rather than effectively utilized.  In this workshop, we will explore a performance analysis and feedback model supervisors may employ to review student-reported data, conduct meaningful observations, and engage their staff in self-assessment.  They will then be able to identify best practices and track progress toward professional development benchmarks.  Emphasis will be placed on the genesis of the model, the development of appropriate assessment instruments, and the model’s real-world applications.
Download Presentation Materials (ZIP File)

Launching the ACCESS Social Ecology Program: An Exploratory Case Study of a Retention and Peer Mentoring Program for New Students
Daniel K. Park - UC Irvine
Salon F/G

Due to sharp cuts in state funding, UC campuses have recently launched strategic yield campaigns to attract out-of-state and international students.  But how should campuses address retention issues once these students arrive?  This presentation will focus on the implementation of an innovative retention and peer mentoring program that promotes academic excellence, leadership development, and community engagement for new underrepresented and international students in one academic unit.  Through guided discussions, participants will gain an understanding of developing institutional partnerships, enhancing student engagement, and fostering intentional programming efforts.

Developmental Advising and Science Learning Communities Evaluation
Chris Olivera, Aaron Bushong, Jacqueline Loya, Heather McKee - UC Riverside
Salon E

Learning communities offer an innovative approach for engaging undergraduate students in the classroom. The College of Natural and Agricultural Sciences [CNAS] has taken a novel approach by purposefully integrating academic advising and faculty engagement into the structure of a cluster model.  We present here the components of the course-cluster model and highlight our university success course that has been proven to promote student success in CNAS as shown by our analysis of both GPA data and CNAS retention.
Download Presentation Materials (ZIP File)


Breakout Session Two 10:30 AM - 11:30 AM

The Importance and Impact of Academic Advising

Corey Hollis, Marc Levis-Fitzgerald, Chiara Paz - UC Los Angeles
North Ridge Room
Recently, scholars have contended that the student benefits resulting from academic advising calls for assessment that underscores student learning outcomes.  Typical assessment tools often come in the form of satisfaction surveys.  Today, when declining resources in universities are more commonplace and gauging the benefits of college become more complex, it is imperative to take proactive steps in determining the educational objectives of academic advising for undergraduates.  This session discusses an innovative, cost-effective, and efficient way in which a large public university ascertains that its advising services impacts students’ academic, co-curricular, and extra-curricular pursuits.
Download Presentation Materials (ZIP File)

OM-vising: Applying Mindfulness Practices in Student Advising
Brian Henry, Cathy Baez - UC San Diego
West Coast Room

We live in challenging times with situations that can often be overwhelming and stressful. In this session, we will explore multiple mindfulness practices that we can use personally and professionally to help identify, manage, and balance our emotions and our responses to these challenges. We will also examine how we can impart the strategies from these exercises when advising overwhelmed students as well as creating a space where students will be more open to referrals to wellness resources. This interactive workshop is designed for beginning and experienced participants alike.
Download Presentation Materials (PPTX File)

Nourishing Curiosity in the Quest for a Major
Shelley Druskin, Jessica Fraser, Karla Kastner - UC San Diego
South Bay Room
This session will offer concrete approaches to assist students who are undecided about their major and offer a variety of factors to consider when evaluating different majors.  This session will include the following:  taking a Personality Mosaic to identify values, skills, and interests; determining how to use these outcomes to research majors; learning the basics for conducting informational interviews with advisors, faculty, and professionals; and using the various resources available on the university campus.

Developing Curiosity in Transfer Students: How One Business School Set Students on the Path to Successful Transition
Lisa Miller, Lata Patel, Allan Taing - UC Riverside
Salon F/G

Concerned that your transfer orientation is being met with too many yawns?  Worried that students are not retaining the information you provide?  These were exactly the issues facing UC Riverside’s School of Business Administration and through creative brainstorming, we revamped our transfer orientation.  Come join us to see how we created a fun, interactive and informational transfer session that allowed our incoming students to hit the ground running and take away some ideas that will help you implement similar programming on your campus.
Download Presentation Materials (PDF File)

Perspectives on Interdisciplinary Education
Rich Moushegian, Catharine McGraw, Royce Dieckmann - UC Los Angeles
Salon E

How do you define interdisciplinary scholarship?  What measurable benefits do undergraduates obtain from cross-disciplinary studies?  How much undergraduate demand is there for coursework that crosses traditional academic boundaries?  Does every student have the capacity for multidisciplinary scholarship, or does their productive capacity for it emerge later in their undergraduate years?  This panel shares the experience and perspectives of various academic personnel whose departments are providing interdisciplinary education opportunities for undergraduates.


Lunch & Keynote 11:45 AM - 1:30 PM Grand Horizon Room


Exploring Possibilities for Student Success by Tapping Their Creative Potential
Keynote Speaker: Dr. Richard Cardullo

Divisional Dean of Life Sciences, College of Natural & Agricultural Sciences
Professor of Biology, UC Riverside
Ph.D. Johns Hopkins University, 1985

Dean Cardullo has had a long-standing interest in world populations. He is particularly interested in the tension between human populations, technology's impact on stemming growth, and the carrying capacity of the planet. "In many different ways, we control our destiny both in terms of the size of our population and how we manage our limited resources," he said. "Solutions will rely on a well-educated public that is willing to develop new technologies that will both solve the population problem and heal the planet of damage that we human beings have caused."
-taken from a piece written by Iqbal Pitalwalla, 3/19/2012.

View his faculty webpage here

Breakout Session Three 1:45 PM - 2:45 PM

Use of Webinars in Academic Advising

Julia Orr, Paula Bautista - UC Santa Barbara
North Ridge Room
This presentation will provide advisors with information about how the College of Letters and Science at UC Santa Barbara uses webinars in advising.  We will discuss the program we use and the benefits we have seen in using webinars.  We will show a sample webinar that will demonstrate the capabilities of the program.

Readmission 101: Designing an Academic Component for Your Readmission Program
Ernesto Guerrero, David Maldonado, Sandra Arreguin - UC Los Angeles
West Coast Room

If you work with academically dismissed students working towards readmission, then this presentation is for you.  The purpose of this presentation is to provide insight into the design and pedagogy of the Bruin Readmission Program Seminar, which is organized around the following thematic pillars: 1. dominant retention theories (e.g., Tinto’s Theory of Student Departure) and the role of the institution in student academic success and “failure,” 2. Individual Strategies for Academic Success, and 3. Collective Strategies for Academic Success. 

SPAM: Supporting Professionals with Advising Maladies
Arlene Pesigan, Andrew Jacobsen - UC Los Angeles
South Bay Room

Certain student cases that counselors encounter are not always straightforward. Complications that arise might need creative and sensible solutions that balance student needs and institutional expectations, while sustaining professionalism. SPAM is an established time and collective venue for counseling staff in College Academic Counseling (CAC) unit to share their experiences, questions, and other concerns. It provides a setting to discuss, listen, and pool ideas in a safe and supportive environment. This presentation hopes to share SPAM’s benefits, and to stimulate ideas of a comparable structure for other units.
Download Presentation Materials (PDF)

Come SOAR With US! Creating a Collaborative New Student Workshop
Melissa Calderon, Melanie Davidson - UC San Diego
Salon F/G

Learn about our series, entitled SOAR (Strategies, Opportunities, Access, and Resources), created for new freshmen and transfer students. We will discuss our process on collaboration of university student services and lessons learned throughout this experience that might aid other counselors (new or seasoned) in developing a similar program for their students. Topics will include:
-Steps taken to create a new program.
-Tips on maintaining student attendance (without course credits) on a budget.
-Ways to achieve support from campus entities.
Download Presentation Materials (PDF)

Exploring the World and Making it Count: The UC Education Abroad Program—50th Anniversary Initiatives to Integrate International Experiences
Ann Marie Plane, Juan Campo, Lauren Nestler - UC Education Abroad Program
Salon E
The UC Education Abroad Program celebrates its fiftieth anniversary this year and has rolled out a number of new opportunities and initiatives to make study abroad experiences count.  Undergraduate advisors play a key role in enabling students to successfully integrate their study abroad experiences with degree objectives.    After personal narratives of the educational outcomes of education abroad, this presentation will open into a conversation with audience members about efforts to expand and integrate students’ international experiences with educational goals.


Breakout Session Four 3:00 PM - 4:00 PM

Customer Service in Advising: Nourishing the Flowers and the Weeds

Brian Henry, Karla Kastner - UC San Diego
North Ridge Room
As tuition increases and more out of state students are being recruited to University of California institutions, student expectations of the services we provide are changing.  While we are advisers, not sales persons selling products to customers, this doesn’t mean we can’t integrate customer service strategies in working with our students.  In this session, we will examine multiple customer service strategies and models from leaders in health care, entertainment, and retail industries.  Additionally, we will discuss how these strategies can be integrated in advising while maintaining the integrity of our profession.
Download Presentation Materials (PPT File)

Owning Your Expertise: Becoming Invaluable to Your University
Julian Ledesma, Avisha Chugani, Meng So - UC Berkeley
West Coast Room

How do we as service providers and subject matter experts respond to the evolving needs of our low-income, first generation students? How do we remain effective in helping students attain success within an environment of high volume and budget restrictions? Can we increase our value beyond the students we serve to all campus stakeholders? Participate in an interactive workshop that addresses these critical questions. Learn about efforts spearheaded by our office including our Graduate Prep Course, Undocumented Student Program, Systemwide “EOP 2020” initiative, use of media/technology, and involvement with “Innovation Grant” projects.

Helping Students Become Self-Regulating Learners Through the Concept of Narrative
Gerardo Sanchez - UC Riverside
South Bay Room
Successful university students are self-regulated learners; self-directed, self-motivated, and self-evaluating. In this session Mr. Sanchez will discuss the philosophical concept of narrative, focusing on self-authorship, and how it can help students develop a rationale for becoming self-regulated learners. The concept of narrative engenders reflection and dialogue about self-authorship/self-creation, self-discipline, and self-evaluation by helping students develop future time perspectives of themselves. Examples of how to introduce and discuss the concept of narrative with students will be discussed.

Harnessing the Helicopters: Parents as Liaisons for Student Curiosity and Success
Lina Kaji, Elizabeth Boretz - UC Merced
Salon F/G

The “helicopter parent” phenomenon can be employed to the benefit of academic advisors if approached in a culturally sensitive way. UC Merced advisors will show related data and examples of how they implicitly employ parents before and during the college experience to enforce deadlines, publicize student opportunities, and direct students to academic resources, while still operating in compliance with FERPA.  Parents at UC Merced, educated by academic advisors, become unofficial liaisons for student development and success, rather than disruptions to staff effectiveness.  This session will also offer an idea-sharing opportunity for methods for coping with unwelcome parent intervention.
Download Presentation Materials (PPT File)

Promoting and Advising Study Abroad: A Roundtable Discussion
Chris Silverstein, Kelly O'Sullivan - UC Education Abroad Program
Salon E
“Nothing I did in college taught me more about life and how to succeed in the world than studying abroad,” said one of our UCEAP returnees. How can we help more students study abroad and get more out of the experience? This session focuses on the best practices of departmental advisors that begin with encouraging students to consider studying abroad through after the student returns to campus. Experienced departmental advisors will be present to discuss how they promote and advise students who study abroad and how campus study abroad offices can best assist departmental advisors. Open discussion will follow.


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